Revisiting June 20th Maintenance
Our previous maintenance scheduled for June 20th never occurred because more preparation was required. We have rescheduled the downtime for this Thursday, June 30th. We are expecting the service to be unavailable for 15 to 30 minutes. During the downtime, public forms and reports will see error messages as shown in this screenshot.
Please note that this event is more complicated than our standard patching cycles, so there are two unique circumstances.
- Prior to the downtime, we will have to prepare certain items. The exact time it will take to get things ready is not concrete, so we can’t give an exact time for when the site will go down. We’re shooting for a range between 7pm and 9pm PST, and we will update this post as we get closer to give a better window.
- Roughly 3 hours before the downtime begins, we will have to turn off new form and account creation. Existing forms and existing accounts will function normally during that 3 hour window.
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Thursday, June 30th beginning between 7pm and 9pm PST (TBD)
If you’re up or interested, you can follow our progress during the downtime on our Twitter feed.
